Live In Person Seminars

2012 Social Work Conference

9/13/2012 - 9/14/2012

Embassy Suites Columbus Airport , Columbus , OH
Click here to print brochure!

Register Now

Social Work Conference
September 13 - 14, 2012

Embassy Suites Columbus Airport
Columbus, Ohio

The Top 5 Reasons to Attend

1. Education -- OHCA's is known for providing the highest quality in educational programming for the long-term care profession. This year's conference features the top issues affecting long-term care.

2. CEUs - up to 13 CEUs for social workers, nurses and administrators are available during this conference (including the required 3 hours of ethics)

3. Networking - The conference provides a relaxed atmosphere to connect with peers, business partners and industry experts. 80% of the attendees have 15 or more years experience in long-term care making this the perfect place to network with colleagues and for newer social workers to network with seasoned professionals.

4. Choice -- Attendees will be able to choose between a variety of topics to address their most pressing needs. .

5. Value -- Full conference registration fees feature up to 13 CEUs for as low as $225*. Can't attend the whole conference -- one day registration fees are available for as low as $134*.

New this Year! Association members registering for the full conference will also receive a complimentary one day registration to the Association's Annual Convention in May 2013 in Columbus, Ohio. The Annual Convention features over 100 educational sessions, a 300+ vendor trade show, CEUs and more! A great opportunity for you to experience both events!

Conference Location:
Embassy Suites Columbus Airport
2886 Airport Drive
Columbus, Ohio 43219

A limited number of rooms are available at the hotel for a special rate of $129 single/double until August 13, 2012.. Make your reservations early to receive the rate. The hotel may have additional rooms available once the OHCA rooms are gone, but they may not be at the special rate, even if you contact them prior to the cut-off date. Be sure to mention that you are with the Ohio Health Care Association when making your reservations to receive this rate.

The Embassy Suites Columbus Airport brings you the quality amenities and services that you’ve come to expect from a Hilton family brand. Additional property features:

198 two-room suites offering a separate living area with a sofa bed and Private bedroom with Serta Suite Dreams™ mattresses featuring our Embassy Essentials Bedding™ Collection

Complimentary cooked-to-order breakfast daily and a complimentary nightly Manager's Reception (subject to OH state and local laws. Must be of legal drinking age).

Complimentary parking with complimentary shuttle service to Columbus airport and Easton Town Center, an upscale lifestyle center with numerous restaurants, shopping center, spa and other amenities

Private bath with Blooms Energy Collection™ bath products, walk-in shower or tub

Two 42-inch HDTV televisions with in-suite movies

Wired and wireless HSIA, and Complimentary wireless HSIA in all public areas

Refrigerator, microwave oven, coffee maker, wet bar, iron with board, and laptop safes in guest rooms

Spacious desk with ergonomic chair and mobile furnishings so guests can create their own living space

Open air-atrium with a signature water feature featuring the Flying Spoons restaurant

24-hour complimentary BusinessLink® Business Center and Sundry shop

Enlarged 24/7 fitness center featuring leading-edge cardio and resistance training equipment from Precor® and an indoor pool, whirlpool, and sun deck

Dry cleaning and in-house laundry services

September 13

8:30 a.m. Conference Check In

9:00 a.m. General Session -- Regulatory Update

Mandy Smith, NHA, PTA, RAC-CT, Regulatory Director, Ohio Health Care Association
Diane Dietz, Assistant Executive Director, Ohio Health Care Association

When it comes to the profession of long-term care, we all know that change is inevitable. As professionals within long-term care facilities, it is very important that you have an understanding of the challenges facing the industry. However, navigating the overwhelming amount of material is difficult. This session will provide the information you need to know on the following items to keep you abreast of the changes. Some of the topics to be covered include: NF-based level of care rules that went into effect March 19, 2012; efforts on changes to NF-based Level of Care (LOC); MDS Section Q Clarifications; Ohio Department of Health Survey and more. Don’t miss out on the opportunity to be Informed!

10:30 a.m. Break

10:45 a.m. General Session - Patient- and Family-Centered Care: The Next Frontier in Geriatrics - Jeffrey D Schlaudecker, MD

Patient- and Family-centered care believes that collaboration between all members of the healthcare team, including the patient and family, need to work together to obtain optimal outcomes. Patient safety, staff satisfaction, and resident and family satisfaction both can improve through this model of care. The topic will be introduced, interactive videos, case presentations, and small group exercises will be covered in this energetic, action-packed, interactive presentation. Direct care staff, interprofessional team members, administrators, and families will all emerge with a broader understanding of how collaboration is transforming caring for older adults.

Describe the key elements of patient- and family-centered care.
List examples of how patient- and family-centered care can improve resident safety, staff satisfaction, and resident and family satisfaction.
Explain how patient- and family-centered care differs from traditional models of care.
Describe specific examples of patient- and family-centered care in various settings including long-term care, assisted living, and home health care.

12:15 p.m. Lunch (included in your registration)

1:00 p.m. Concurrent Sessions:

1. A Spoonful of Sugar Makes the Medicine Go Away - Erica Holman, LMSW, LNHA

Social Work professionals are in a unique position to advocate for responsible use of psychopharmacological interventions for residents related to the CMS mandate to reduce psychotropic medication use. Social Work professionals can learn to be catalysts for dose reduction and discontinuing medication through implementation of strong behavior and psychosocial well-being programming.

1. Discuss the role of Social Work in behavioral symptom management.
2. List the steps involved in developing and implementing a strong behavior management and psychosocial well-being program.
3. Explain how the CMS mandate coupled with the QIS process can improve the gradual dose reduction of psychotropic medications.

2. Defensive Documentation - Paige Hector, LMSW

Creating a defensible medical record that also communicates the numerous details of patient care requires training and understanding of the challenges and pitfalls of documentation. Emphasis will be made on the importance of staff practicing daily risk management skills. This presentation will provide staff with strategies to achieve effective documentation and instill confidence with this sometimes onerous task.

1. Define risk management in the framework of events and exposures
2. Review documentation guidelines that ensure accurate entries in the medical record
3. Outline accepted styles of documentation
4. Discuss out-of-the-ordinary entries in the medical record
5. Define refusal of care and provide guidelines for documentation
6. Address challenges of electronic and telephone correspondence and documentation

2:30 pm Break

2:45 pm Concurrent Sessions:

3. Wouldn’t You Be Depressed: A Modern Look at Depression among the Elderly in Skilled Nursing Facilities - Erica Holman, LMSW, LNHA

Depression in the elderly is often viewed through a lens of ageism. Symptoms of depression, anxiety and other mental health issues exhibited by the elderly are not always treated with the same urgency and respect as other segments of the population. Depressive symptoms, diagnosis and treatment/interventions will be reviewed.

1. Explain the characteristics of depression in the elderly.
2. Describe the diagnosis process.
3. Demonstrate how to assist in treatment and services to address depression.

4. Care Plans: From Scary to Simple - Paige Hector, LMSW

Ensuring up-to-date and accurate care plans is one of the most important functions of the interdisciplinary team. Facilities often receive citations for deficient practice related to care plans. It’s time to change that! This presentation will break down the care plan process in a simple format and provide useful tools to assist staff in developing practical and functional resident-centered plans.

1. Review Federal Regulations related to care plans and care conferences
2. Explain how to write an effective and accurate care plan
3. Discuss techniques to facilitate a successful care conference

4:15 p.m. Adjourn

4:30 p.m. Bonus Session --

Columbus traffic can be busy between 4:30 - 5:30 p.m., so instead of sitting in traffic on the freeway, attend this Bonus Evening session in addition to earning 1 additional CEU you will be treated to appetizers and drinks while you enjoy this session. Much better than bumper to bumper traffic! And you will most likely arrive home at the same time.

Let's Make It Personal- Advance Care Planning...That's personal - Lisa Newburger, LISW-S

Have advance directives failed us? Learn what problems exist. Participants will learn accelerated learning techniques to address acp programs. Innovative ways will be demonstrated as to how to emotionally impact patients/residents to talk with their families. You will meet Diana Directive, a zany character, who will make you laugh and you will learn from her. Factors will be identified that impact behavioral change. A call to action for providers to have acp for themselves will be made. This is important for good patient care. You will see how humor can reduce resistance to acp.

Participants will be able to describe the importance of completing advance directives and how it will improve patient care.
Participants will be able to discuss ways to start the conversation with families and patients/clients.
Participants will be able to name the characteristics for a capable surrogate decision maker.
Participants will demonstrate how to improve their skills regarding having 'the conversation.'
Participants will develop ideas for innovative programs they can initiate at their facilities.
5:30 p.m. Adjourn

September 14:

8:00 a.m. Check In

8:30 a.m. Concurrent Sessions

5. Engaging Your Residents: Surefire Strategies to Empathize, Interview & Educate! - Edward Leigh, MA

The residents are the reason we are here; they are the customers. This high-energy program provides practical solutions to create an environment where the needs of the residents always come first. Learn what to say to residents – and what NEVER to say! You will learn: tools to tap into the residents’ psychosocial domain, top-notch interviewing skills, shared decision-making (partnering with residents) and highly effective methods of educating residents with impact! Through excellent communication skills both resident satisfaction and resident safety are dramatically improved.

Describe effective interview openings.
Describe effective interview closings.
Identify nonverbal communication & listening skills.
Describe tools to tap into the psychosocial aspects.
Identify strategies for gathering information from residents.
Describe techniques for educating residents.

6. Ethical Decision Making in Healthcare - Terry Pope, MSN, RN

All healthcare professionals routinely make healthcare decisions that affect patients and families - but these decisions also have the potential to impact society and the healthcare decision makers themselves. Ethical decision making in healthcare is complicated by advancements in medical technology such as organ transplant and genetics. Factor in patient rights, religion, and cultural interpretations of what's right vs. wrong, and the ethics of healthcare decision-making become convoluted and challenging. Understanding the principles of ethics, the common ethical dilemmas in healthcare, and the role of healthcare professionals in ethical decision making brings clarity to this difficult subject matter.

Use of varied discussion topics that are current in healthcare news, i.e. immunizations, multiple birth scenario, healthcare reforms and whistle blowing. Brings to light that healthcare professionals make decisions every day - so many in fact, that we can become immune to recognizing when a decision is ethical in nature. And just as important; that, ethical decision making requires an entirely different approach than the one(s) we take when making other types of healthcare decisions. Fun, interactive participation in small group mock ethics committee with full group sharing.

Differentiate between healthcare decision making and ethical decision making approaches.
Identify the role of ethics in healthcare decision making
Explore the common approaches to ethical decision making in healthcare
Recognize common ethical issues and/or dilemmas that impact decision making in healthcare
Practice the use of ethical decision making approaches while participating in a mock healthcare Ethics Committee scenario. (This objective could be eliminated for a 90 minute presentation)

11:45 a.m. Lunch

12:30 pm General Session - How to Improve Outcomes Associated with Moderate to Severe Dementia - Kim Warchol, OTR/L, DCCT

This presentation describes a solution-oriented interdisciplinary dementia care model based on person-centered care and abilities-focused principles. When implemented this intervention model can greatly improve quality care outcomes, reduce risks from becoming a reality, control costs and improve revenue. Alzheimer's/dementia will be described and the latest prevalence and trends will be discussed. Stages of dementia will be defined with an emphasis on moderate to severe dementia. The common challenges associated with undermanaged moderate/severe dementia will be identified along with practical strategies and solutions to obtain optimum outcome, revenue, and risk mitigation results.

Describe Alzheimer's disease and the related dementias.
Define the prevalence and growth trends of Alzheimer's/dementia.
Describe the stages of dementia, with a special focus on moderate to severe
Identify the impact of undermanaged moderate to severe Alzheimer's/dementia on quality outcomes (such as negative behaviors and hospitalizations), risk management, and financial outcomes.
Describe a person-centered, abilities-focused dementia care model to positively impact on quality care outcmes, risk management, and financial outcomes.

3:30 p.m. Adjourn


Diane Dietz has worked for the Ohio Health Care Association for the past 15 years and currently is the Assistant Executive Director. Prior to her work with OHCA, she was the Vice President of Managed Care for a Columbus-area hospital system. Preceding her four years in acute care, Diane served as the Director of Marketing and Managed Care for a 260-bed skilled nursing and rehabilitation center where she oversaw the admissions, marketing and case management departments.

Paige Hector, LMSW is a Clinical Educator and Consultant and works with hospitals and long-term care facilities throughout the State of Arizona and nationally. She gives seminars and workshops on clinical operations, leadership and corporate culture as well as all aspects of social work. Ms. Hector is skilled at inspiring staff to critically evaluate their own organizations and then gives them the resources and guidance to make necessary changes. By incorporating humor and numerous case examples, her presentations are upbeat and packed with information that staff can easily identify with and apply. In May 2009, she initiated The Arizona Long-term Care Social Work Task Force to promote the highest level of social work services in the long-term care setting. Ms. Hector is a member of the National Association of Social Workers (NASW), the American Medical Director’s Association (AMDA) and Case Management Society of America (CMSA) and is licensed in the state of Arizona.

Erica Holman is a licensed Nursing Home Administrator and a licensed MSW with over 20 years experience in health care; she has expertise working with homes facing regulatory distress and implementing risk management programs. She served as a member of the Michigan Clinical Process Guidelines committee for Treatment of Depression in Nursing Home Residents; she assists homes devlop behavioral management programs focusing on reduction of psychotropic medications and she is a Silver Examiner for the AHCA Quality Awards program. Ms. Holman currently works as a Risk Manager for HealthCap RMS and serves as the Health Care Association of Michigan’s Social Work Consultant.

Edward Leigh focuses on creating high-performing healthcare environments, primarily focusing on effective communication between colleagues and with residents / patients. He presents high-energy and informative programs for long-term care facilities, hospitals, medical practices, clinics, healthcare associations, government organizations and universities. He has a master’s degree in health education. He is the author of the book, Engaging Your Patients. In addition, he has written hundreds of articles for multiple publications. His expertise put him in the national spotlight through interviews on the Today Show (where Katie Couric interviewed him), The Montel Williams Show, MSNBC News, The Discovery Health Channel and can currently be seen on The Oprah Winfrey Network.

Lisa Newburger, L.I.S.W.-S. is a 'recovering' social worker. Working in 40 nursing homes in the Cleveland area, don't be fooled. She CAN hold a job! Her company Discuss Directives, LLC specializes in providing humorous programs on 'easy' topics such as...end-of-life decision making, suicide, and bullying. She recently gave a briefing at the Pentagon and was asked to develop suicide prevention products for the military as a result of her product line Heart2Hearts, which can be found at Playing 22-y-o Diana Directive, a zany character, she brings to life this topic. Come see what she can do to entertain you.

Terry Pope is the founder and president of the Nursing Institute for Continuing Education (N.I.C.E.), she describes the organization as dedicated to ‘nurturing the leader. Prior to founding N.I.C.E., Terry served in executive leadership roles within the areas of acute care, ambulatory care and home health/hospice care. She has also participated on ethics committees while in roles of staff nurse, director and executive. Terry received her nursing degrees from Wright State University and is a graduate of the Center for Creative Leadership. She currently serves as a member of Ohio Nurses Association Continuing Education , Approver Council and the Ohio Board of Nursing's Continuing Education Advisory Group.

Dr. Jeffrey D Schlaudecker is a nationally recognized leader in the patient- and family-centered care movement. He has presented on this topic internationally, and is a NIH funded researcher in how patient- and family-centered care can transform geriatric medicine. He is frequently guest faculty for the Institute for Patient and Family Centered Care. He is also the Associate Program Director of The Christ Hospital/University of Cincinnati Family Medicine Residency Program, and works as a Geriatric Hospitalist.

Mandy Smith, LNHA, LPTA, RAC-CT, is a Licensed Nursing Home Administrator, a Licensed Physical Therapist Assistant and is also Resident Assessment Coordinator certified through the American Association of Nurse Assessment Coordination. She is the Regulatory Director at Ohio Health Care Association (OHCA). Mandy has been in long term care for over ten years.

Kim Warchol is an Occupational Therapist and founded Dementia Care Specialists in 1999. Since that time, she and her team have educated over 6000 health professionals on this abilities-focused, person-centered approach for dementia care. In addition, Kim has set up numerous living environments enabling them to implement this innovative model of care. Kim is a frequent presenter on dementia management related topics and she has written numerous articles including 'Dementia: Spotlight on Abilities' for Provider Magazine and 'Care Model Adds Meaning to Lives of Dementia Residents' for McKnights Long Term Care News and Assisted Living.

Continuing Education Credit:

13 hours (September 13 = 6 hours plus 1 bonus hour; September 14 = 6 hours) of credit are available for

Nurses please note any continuing education that has been approved by BENHA (or any other accredited body) can be accepted by the Ohio Board of Nursing in the State of Ohio. Nurses may use this continuing education to meet their licensure requirements. Please refer to OBN continuing education rules 4723-14-01 thru 4723-14-19. Nurses may obtain 18 hours utilizing this rule.

Ohio Administrators: The Ohio Health Care Association is an approved provider of continuing education credit by the Ohio Board of Examiners of Nursing Home Administrators (BENHA) and has approved this program.

Social Workers: The Ohio Health Care Association is an approved provider of continuing education credit by the Ohio Social Work Board.
Registration Information:

3 Easy Ways to Register –

The 2012 Social Work Conference is offered to all social workers at the low Association member rate. Take advantage of this great offer! Enjoy top notch educational programming!

What Is Included in My Registration Fee?

Full Conference:
Up to 13 hours of Continuing Education Credit
Continental Breakfast Each Day
Lunch Buffet Each Day
Continuous refreshment service each day
Handouts of all education sessions

One Day:
CEUs for day attended
Continental Breakfast
Lunch Buffet
Continuous refreshment service
Handouts of all education sessions

Registration Fees with Payment by mail or fax:
Full Conference:
$295 prior to September 1
$365 September 1 and after

One Day Only:
$175 prior to September 1
$220 September 1 and after

Save 10% by registering on line at

Registration Fees with Payment on line:
Full Conference:
$265.50 prior to September 1
$328.5 September 1 and after

One Day Only:
$157.50 prior to September 1
$198.00 September 1 and after

*Register 4 or more people from the same organization on line and save an additional 15% off the fees above (Full conference registration fees feature up to 13 CEUs for as low as $225*. Can't attend the whole conference -- one day registration fees are available for as low as $134*).

Register Now