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Live Teleconferences & Webinars


Boomers, Millennials, Xers, Oh My Engaging a Multi-Generational Workforce

12/13/2018



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Boomers, Millennials, Xers, Oh My! Engaging a Multi-Generational Workforce

Thursday, December 13, 2018, 2:00 PM - 3:30 PM EST

Objectives

1. Learn how to employ techniques to prevent conflicts through open communication with all employee groups.
2. Apply different reward strategies for various groups
3. Understand how to demonstrate techniques to create complimentary beneficial relationships among various generations.

Program Description

Employees from various generations have different needs and motivators, yet they can work in harmony to create excellent resident care in an assisted living community. In this upbeat and high-content session, you will learn strategies that meet the needs of employees from various generations. The session will cover methods of focusing on the similarities and the complementary aspects of multi-generational employees. A one-size-fits-all approach to working with various generations is doomed to fail. Modifying rewards, communication tools and team-building approaches based on the needs and motivations of the different generational groups is the key to success. Just like various ingredients blend together to create a delicious dish; various employees can come together to create a productive workplace.



Speaker Biography

Edward Leigh, MA, is the Founder and Director of The Center for Healthcare Communication. He is an expert on resident, patient and employee engagement. He focuses on creating productive healthcare environments through dramatically improving communication. The Center focuses on significantly improving the communication between residents/patients and professionals as well as professionals communicating with each other. He presents high-energy and informative programs for assisted living / skilled nursing facilities, healthcare associations, hospitals and medical practices. His expertise makes him an in-demand media guest with appearances on many national television shows, including The Oprah Winfrey Network, The Today Show, MSNBC News, The Learning Channel and the Discovery Channel. Edward has been interviewed by Katie Couric and Montel Williams. He is the author of the upcoming book, Engaging Your Patients.




Boomers, Millennials, Xers, Oh My! Engaging a Multi-Generational Workforce

Thursday, December 13, 2018, 2:00 PM - 3:30 PM EST
Edward Leigh, MA, is the Founder and Director of The Center for Healthcare Communication. He is an expert on resident, patient and employee engagement. He focuses on creating productive healthcare environments through dramatically improving communication. The Center focuses on significantly improving the communication between residents/patients and professionals as well as professionals communicating with each other. He presents high-energy and informative programs for assisted living / skilled nursing facilities, healthcare associations, hospitals and medical practices. His expertise makes him an in-demand media guest with appearances on many national television shows, including The Oprah Winfrey Network, The Today Show, MSNBC News, The Learning Channel and the Discovery Channel. Edward has been interviewed by Katie Couric and Montel Williams. He is the author of the upcoming book, Engaging Your Patients.
CEUs & Other Education Requirements:


Each program is approved for one (1.0) hour of credit for Certified Executives for Assisted Living (CEAL), nursing home administrators and nurses. Individual attendance will be monitored throughout the call. Only those attending the entire call will be awarded continuing education credit. All participants regardless of need for CEUs, will receive a certificate of attendance. This course is considered a self-study course by Ohio BELTSS. Administrators are reminded that BELTSS limits teleconference (home/self-study) credits to a total of ten (10.0) per renewal period.



How much does it cost?

Facilities will pay one low fee for an unlimited number of participants. However, the number and access code is valid only for one phone line/computer at the location registered with the Association. Any additional phone connections calling in will be billed the individual session registration fee.

Individual Webinar Registration Fee:

Members, prior to November 29, $55 per location
Non Members, prior to November 29, $130

Members, November 29 and after, $75
Non Members, November 29 and after, $175






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