The Core of Knowledge for Nurses
November 9, 10, 11, 30, December 1
OHCA offices
Lewis Center (near Columbus), Ohio
Let’s face it, today’s nurse managers are expected to know a lot about many different subjects. The Core of Knowledge for Nurses will help you rise to the occasion and stand a head taller than the crowd. If you’re a small facility, a member of a large corporation or if you are just looking to get an edge on your competition, join us for this informative program that covers the essentials of regulations, communications, staffing, budgeting and much more Nurse managers must be proficient in regulations, gifted in communications, skillful at managing staff and adept at stewarding a budget that is increasingly focused on the bottom line. It’s nothing short of becoming an expert in law, finance and human resources.
New! Register for individual days or all five!
Individual Day Registration includes:
* 7 CEUs each day
* Continental Breakfast and lunch
* Refreshment breaks
* Handouts for that day’s programs
*Please note LTC Survey manual and MDS User’s manual are not included in one day registration fees.
Who Should Attend:
All Supervisory Nurses including DONs, ADONs, Unit Managers.
Topics To Be Covered:
- What it Means to be a Nurse Manager
- Workers Compensation Basics
- Human Resources
- Budgeting
- Survey Process & Licensure Rules
- Regulatory Management Issues
- Pain Management
- Pressure Ulcer Prevention
- Quality Improvement
- Quality Indicators & Quality Measures
- RUGs
- Medicare & Medicaid Reimbursement
- MDS Management
- Risk Management
- Disaster Preparedness
- Leadership Skills
Location:
All programs will be held at the OHCA offices, located at 55 Green Meadows Drive South, Lewis Center, OH.
Registration is limited on this course. This limitation is imposed to assure participation of meaningful exchange with faculty. Registration for courses can not be shared between individuals. Any missed course days may be made up the next time the course is offered at an additional fee. It is the responsibility of the participant to notify the Association to arrange for make-up days. There will be a make-up charge of $50/day.
Management Course Attendance & Registration Policies:
Continuing Education:
Please note that the credit hours offered for this program are for a full day of attendance. To receive continuing education credit for this program, licensing/accrediting boards require attendance in full. This means that partial credit will not be granted. Attendees who arrive late to a program will not receive credit. Likewise, credit cannot be granted to those who leave early. Therefore, please schedule your drive time conservatively, allowing room for traffic and construction delays. To receive credit for the program, participants are expected to sign-in , attend the entire program and sign out at the conclusion of the program. In the case of multiple day programs, credit will be granted for each full day of attendance.
Registration: Registrations may be sent via our website with credit card payment, fax with credit card payment or by mail with check. All registration fees must be paid at time of registering. In order to receive the early rate, payment must accompany the registrations by the assigned date, walk-ins must pay the regular rate. Registrations will not be processed and name badges will not be available to attendees until payment by check or credit card is received in our office. Phone registrations are not accepted.
Cancellations/Refunds: If a registrant cannot attend, an alternate registrant may attend in his/her place. Cancellations received more than 14 business days prior to program will receive a full refund. Cancellations received 7 – 13 business days prior to the program will receive a refund of 75% of the registration fee, cancellations received 4 – 6 business days prior to the program will receive a refund of 50% of registration fee. Cancellations after this time/date will be charged the full registration fee. All cancellations must be made in writing and may be emailed to kchapman@ohca.org or FAXed to the Association office at 614/436-0939 to Kathy Chapman, Education Director. Refunds if applicable will be issued via check to the company from the Association office after the program dates, regardless of original payment type.
Survey/Facility Related Disaster: A 50% education voucher could be issued for registration cancellations due to a state survey, or for a facility-related disaster. Facilities meeting these circumstances must send proof of the survey and/or disaster. The voucher cannot be used for dues, goods or services. The voucher can not be used for programs that are not solely sponsored by OHCA, EFOHCA or OCAL. There is no cash value for the voucher therefore should the voucher be used for a program that is less expensive than the voucher amount, no cash refund or voucher for the difference in price will be offered. Likewise, the user agrees to provide payment for any registration fees in excess of the voucher amount. The voucher is valid through the last day of the calendar year in which it was issued.
Inclement Weather/Illness: There are no refunds available for cancellations due to weather if the seminar itself is not cancelled. In the case of illness, death in the family or other reason, the facility may send another individual to take the place of the current registrant or receive the handout materials; no refund will be issued in these circumstances.
Revised 2/08
November 9
8:30 am Check-in & Continental Breakfast
9:00 – 10:30 a.m. What it Means to be a Nurse Manager
Mel Beal, RN, BSN, LNHA, Senior Vice President of Operations, Extendicare Health Services
• What Makes a Good Director of Nursing?
• Recruitment & Retention of new employees
• Orientation Programs
10:30 – 10:45 a.m. Break
10:45 – 11:45 a.m. Workers Compensation
Tara Heath, Special Projects Manager, and John Lanning, CompManagement Risk Services (an OHCA Gold Champion
Partner)
• Fundamental management practices of working within Ohio’s BWC system
• Following claims
• Managers role with injured workers
• Using transitional work
• Key tips to preventing most common work-related injuries
11:45 a.m. – 12:15 p.m. Lunch (included)
12:15 – 2:15 p.m. Human Resources
Marijane Treacy, Schutjer Bogar (an OHCA Gold Champion Partner)
• Designing an employment application in recognition of nursing facility laws, such as criminal background checks, and
discrimination laws such as the Americans with Disabilities Act
• Conducting reference checks and verifying that an employee is not excluded from any federal health care programs
• Best practices for disciplinary action: verbal warning through termination
• Attendance policies and staffing concerns
• Checking licensure and certification of staff
• Implications of the unlicensed care giver
• Dealing with typical FMLA issues such as pregnancy leave
• Basic pointers on union organization
• Current Trends
2:15 – 2:30 p.m. Break
2:30 – 5:00 p.m. Managing an Effective Nursing Budget
Peg Tobin, RN, owner & CEO, Tobin & Associates
• The importance of PPDs and how to figure them correctly
• What affects PPDs and what doesn’t
• Banking nursing hours for other uses
• Reading a budget correctly
• Creative budgeting to gain additional staff
• Staffing changes that affect performance and the budget
• ODH Survey Staffing tool and how it impacts the budget
5:00 pm. Adjourn
November 10
8:00 am Check-in & Continental Breakfast
8:30 – 11:45 a.m. The Survey Process & Licensure Rules
Mandy Smith, OHCA Regulatory Director
• Difference between Federal & licensure rules
• Disclosure of information: key things to know
• Types of remedies
• A facility’s appeal rights
• Fines and how they are applied
• Informal dispute resolution
• Effective plans of correction
• Survey Forms (806-672)
• SOM – certification
• Ohio Licensure
• Assisted Living Rules
• Survey Readiness
• QIS Survey
11:45 a.m. – 12:15 p.m. Lunch (included)
12:15 – 4:30 p.m. Key Regulatory Management Issues
Brenda Coey, LNHA, Attorney, Buckingham, Doolittle & Burroughs (an OHCA Champion Partner)
• Ohio’s DNR requirements
• Advance Directives
• HIPAA – nursing’s role
• Abuse & Neglect
• Other Current Regulatory Issues
4:30 pm Adjourn
November 11
8:00 am Check in & Continental Breakfast
8:30 – 11:45 a.m. Quality Improvement - Shane Craycraft, LNHA, RN, Senior Vice President of Operations
for R&B Health Systems
• QAA Responsibilities
• Severity of noncompliance with F520
• Routine evaluations by the QAA Committee
• Sources of information for revealing issues that warrant attention of the QAA Committee
• Concept/importance of thresholds
• Ohio specific top tags
• White Papers (Use of Automatic External Defibrillators, Use and Risks of Coumadin Therapy, Fall Reduction and Injury Mitigation, Fall Reduction and Injury Mitigation Manual, Pain Management, Physical Restraints, Pressure Ulcer Prevention & Treatment, Sexual Offenders in Skilled Nursing Facilities and RCFs, Unnecessary Medication
• ODA Customer Satisfaction/ CMS 5-Star Program
• Medication Aides
11:45 – 12:15 p.m. Lunch (included)
12:15 – 2:15 p.m. Pain Management - Stephanie Odom Darling, RN, BSN, CWS, FACCWS, Vice President, and Joan Williams, MS, RN, CRNP, Director of Clinical Operations, Infinity Nurse Practitioner, LLC.
• Acute/chronic pain
• Barriers to Optimal pain management
• Impact of the JCAHO Guidelines on pain assessment/
management
• Effective Pain assessment
• Strategies to enhance resident comfort/satisfaction
2:15 – 2:30 p.m. Break
2:30 – 4:30 p.m. Pressure Ulcer Prevention & Management - Stephanie Odom Darling, RN, BSN, CWS, FACCWS and Joan
Williams, MS, RN, CRNP
• Anatomy/physiology of normal skin
• Individual risk for pressure ulcer development
• Stages of healing/documentation
• Principles of risk to documentation on the MDS
• Best practices and quality indicators
4:30 pm Adjourn
November 30
8:30 a.m. Check In & Continental Breakfast
9:00 a.m. - 12:15 p.m. - Robin L. Hillier, RLH Consulting
MDS 3.0
Timing/Scheduling
Resident Interview
ADL's
Swallowing Symptoms
Balance During Transitions/Walking
Falls/Restraints/Skin
Documentation
Care Area Assessments
12:15 - 12:45 p.m. Lunch (included)
12:45 - 5:00 p.m.
Medicare
PPS Schedule
SOT/EOT/Short Stay
RUG IV/PPS Rates
Skilling Criteria
Medicaid
RUG III/Case Mix Weights
Basics of Medicaid Rates
Medicaid only
Case Mix Reports
5:00 p.m. Adjourn
December 1
8:00 am Check-in & Continental Breakfast
8:30 – 10:30 a.m. Evidence-Based Risk Management: Creating Safe Systems of Care - Wilma Wheeler, RN, RLNC, WOCN, Senior Risk Management Specialist, Risk Management Solutions
• Identify methods to reduce the frequency of preventable adverse events.
• Discuss loss-prevention activities to reduce the number of liability claims, and manage those claims that do emerge.
• Finance risk strategies using the most economical methods.
10:30 – 10:45 a.m. Break
10:45 a.m. – 12:15 p.m. Disaster Preparedness - Kenn Daily, LNHA, President, Elder Care Systems Group
• Define disasters
• How will the facility meet the needs of the residents, staff and visitors if essential services break down as a result of a fire or disaster
• Develop a disaster plan
12:15 – 12:45 p.m. Lunch (included)
12:45 – 4:15 p.m. What it Takes to Be a Leader: Self Assessment & Delegation - Dr. Karla Kay Potetz, K. Potetz & Associates
• Defining leadership in the context of LTC nurse managers
• How structure influences behavior
• Assessing ourselves as leaders
• Effective delegation strategies
• Useful empowerment methods
• Effective models of communication
• Handling people styles and diversity
• Team building
• Running effective meetings
• Critical thinking methods
• Real-life issues from the class are discussed using proven leadership techniques
• Time management
4:15 p.m. Adjourn
Faculty:
Mel Beal, Senior Vice President of Operations for Extendicare Health Services, Inc. has been with the organization for over seven years. In this role, he oversees long term care operations in six areas, comprised of 190 skilled nursing, rehabilitation and assisted living centers throughout the United States. Mr. Beal holds a Bachelor of Science in Nursing from The Ohio State University and is a Licensed Nursing Home Administrator in Ohio. Prior to joining Extendicare, he held numerous positions in the Long Term Care Profession including working as a Nursing Assistant, Registered Nurse, Director of Nursing, Regional Nurse Consultant and Regional Director of Operations. He has built a 20-year distinguished career in the long term care industry.
Shane Craycraft is a Licensed Nursing Home Administrator and Registered Nurse. He has carried Licenses in both Indiana and Ohio. He has lived life in Nursing Homes as both an Administrator and a Director of Nursing. He is presently the Administrator of Garden Manor Retirement Village and oversees a 241 bed Skilled Nursing Facility and a 120 apartment Retirement Community. He has participated in the Facility Standards committee for several years and is presently a member of the OHCA Board of Directors.
Brenda Coey is an attorney with Buckingham, Doolittle & Burroughs (an OHCA/OCAL Champion Partner) in Canton, Ohio. She graduated from The Pennsylvania State University with a degree in Health Planning and Administration. After graduation, she became a licensed nursing home administrator and practiced in all areas of long-term care administration, including skilled nursing, assisted living, independent living, and ICF-MR. After serving the industry as an administrator for over 15 years, she went to law school at the Univeristy of Akron. As an attorney, she represents long-term care providers in all manner of regulatory issues and litigation, including disputes before an administrative law judge. Having more than just a theoretical understanding of operational issues, Brenda is able to give practical, no nonsense guidance and advice.
Kenneth Daily, LNHA is the President of Elder Care Systems Group an independent long term health care consulting firm whose mission is to promote and enhance the quality of long term care services and to be a leader whose priority is developing and maintaining positive relationships that maximize creative thinking and innovative organizations. He is nationally recognized leader with wide-ranging experiences in advancing long term health care. Since 1986, Mr. Daily has worked in a number of varied capacities including serving as the Director of the Office of the Long Term Care Ombudsman, regulatory compliance and quality consultant, nursing home administrator and facility co-owner. In his current position he provides on-going consulting services, technical support, systemic planning and quality assessment and management for a broad range of healthcare engagements. Kenn is a frequent and knowledgeable speaker who has also authored several books and guides on the Quality Indicator Survey. He is a member of the Ohio Health Care Association Board of Trustees.
Tara Heath, Special Projects Manager, has a B.A. in Business Communications from Miami University in Oxford, Ohio. She has experience since 1993 in the area of worker’s compensation and began her career with positions as an in-house employer representative for both a self-insured retail organization and for a large retrospectively rated manufacturing organization. She joined CMI in 1997 and her previous positions at CMI have included State Fund Internal Account Manager, Senior Account Manager, Manager of the State Fund Claims Department and Hearing Administration Manager. She is currently the Special Projects Manager for the Specialty Operations Division of Sedgwick CMS.
Robin L. Hillier, CPA, STNA, LNHA RAC-MT, is a certified public accountant, state tested nurse aide and licensed home administrator who is also resident assessment coordinator certified and a master trainer through the American Association of Nursing Assessment Coordinators. She is President of RLH Consulting, which provides reimbursement, accounting and operational consulting to long term care providers. She is Past President of EFOHCA, Past President of OHCA and a member of the AHCA Future Leader class of 2007. She currently is a member of the American Health Care Association Board of Governors, co-chairs the OHCA MDS Task Force, chairs the OHCA Convention Task Force and serves on many other committees. RLH Consulting is an OHCA Platinum Champion Partner. Robin was invited by CMS to attend the National CMS Train-the-Trainer training on the MDS 3.0 process. Robin served as one of two faculty members of the OHCA Comprehensive MDS 3.0 Training conducted in 10 locations throughout the state..
John Lanning joined CompManagement Risk Services, a Sedgwick CMS Company, in November 2002 bringing in excess of 15 years of OSHA compliance and Workers Compensation experience to the organization. John’s professional development has focused on safety programs in the manufacturing, health care and construction industries where he develops and implements strategies to management and employee team members to control the frequency and severity of workplace accidents. These strategies have a positive impact on overall premium rates for both Group rated and penalty rated employers. As a Senior Analyst with CompManagement Risk Services, he is also authorized to conduct OSHA 10 hour and 30 hour General Industry Training.
Stephanie Odom-Darling, RN, BSN, CWS, FACCWS is Vice President for Infinity Nurse Practitioners, LLC. Stephanie is a Nurse Consultant, Certified Wound Specialist with over 20 years of experience serving acute, home-health, and long-term care facilities. She has extensive knowledge of pressure ulcer prevention and treatment and has been involved in research surrounding chronic wound management. In her current role, she assists customers in developing and implementing quality care delivery programs utilizing Nurse Practitioners, to include pain management, falls management, and clinical management services. Her mission is to address how to maintain high standards of care, improve resident outcomes, while increasing cost-effectiveness in long-term care.
Dr. Karla Kay Potetz is a management consultant and has been conducting seminars since the early 1980s. Her qualifications include 25 years of management and administrative experience in health care, a Masters Degree in Business Administration and a Ph.D. She launched her company, Dr. Karla Kay Potetz and Associates in the 1980s. In addition to conducting seminars and workshops, Dr. Potetz is an adjunct faculty member at Baldwin Wallace College in Berea, Ohio. She teaches in the Undergraduate and Executive MBA programs.
Peg Tobin, RN, is the owner and C.E.O. of Tobin & Associates, Inc. Her organization has been in operation since 1988. Her company operates as a consultant to nursing homes and assisted living facilities. They specialize in placing interim management personnel nationally in facilities during times of transition and crisis. They also assist facilities and organizations in locating qualified candidates interested in permanent executive or management positions. Peg has worked at the corporate level in the Medicare Division and she has been a Regional Director of Education and Training and a Regional Nurse Consultant. Peg’s professional experience also includes multiple successful years as a Director of Nursing, Case Manager and acute care Unit Manager.
Wilma Wheeler, RN, RLNC, WOCN, Senior Risk Management Specialist, Risk Management Solutions has been a registered nurse for over twenty years. She is an Enterstomal Therapist with specialty in wound management and a Legal Nurse Consultant. She has been a Director of Nursing, a Corporate Clinical Director over multiple facilities and an Education Coordinator for a consulting firm in Indiana presenting statewide seminars on multiple topics for the senior health care industry. She has conducted Mock Surveys to prepare facilities for state inspections and successfully prepared facilities for Joint Commission Accreditation. She is currently a Senior Risk Management Specialist with Risk Management Solutions, an arm of Neace Lukens (an OHCA/OCAL Champion Partner). She conducts onsite assessments and consultation to identify areas of risk and assists the facilities with recommendations to manage those risks. She presents multiple educational offerings, including Falls Management, Pain Management, Incident and Accidents, Managing Risks through Documentation, and Behavioral Management as well as numerous other issues related to the long term care and assisted living environments. Her wealth of knowledge, years of experience and sense of humor create a positive learning experience.
Joan Williams, MS, RN, CRNP is certified as a nurse practitioner in both Adult and Gerontologic populations, and has worked in Internal Medicine/Oncology/Neurology as a nurse for over 30 years. She is currently a PhD candidate in the College of Nursing at The Ohio State University with a research interest in end-of-life issues and frailty. She is the Director of Clinical Operations for Infinity NP's Columbus and Southern Ohio region.
b>Continuing Education Credit:
This program has been approved for 35 hours of continuing education credit for the following:
Ohio Licensed Administrators: This program has been approved for 35 hours (7 each day) of continuing education credit for nurses and nursing home administrators (Ohio BENHA).
Nurses: Nurses please note any continuing education that has been approved by BENHA (or any other accredited body) can be accepted by the Ohio Board of Nursing in the State of Ohio. Nurses may use this continuing education to meet their licensure requirements. Please refer to OBN continuing education rules 4723-14-01 thru 4723-14-19.
b>How do I register:
New!
Register for individual days or all five!
Space is limited. Choose one day or all five. Full course registrants will be given priority seating. Register early to assure
participation.
Registration Details:
Full Course
It is strongly recommended that participants attend all five sessions. The Core of Knowledge is offered twice a year. If you cannot attend all five days, please notify the Association office and arrangements will be made for you to make up that day the following time the course is offered. Full course registrants will be given priority seating. Space is limited, register today!
Full course registration fees are per person and cannot be shared. The same individual must attend all five days to qualify for this rate.
Full course registrants can also benefit from these on line registration discounts: Save 10% off regular registration fees. In addition, if you register 4 or more people at the same time on line, you save an additional 15%.
Members of OHCA:
Early rate: $675 before 10/26/10
Regular rate: $845 10/26/10 and after
Non Members:
Early rate: $1180 before 10/26/10
Regular rate: $1475 10/26/10 and after
Individual Day Rate:
Please note: Online registration & discounts are not available for daily rates. Full course registrants will be given priority seating, individual day registrants will be notified one week prior to the program date if space is not
Members of OHCA:
Early rate: $205 before 10/26/10
Regular rate: $260 10/26/10and after
Non Members:
Early rate: $360 before 10/26/10
Regular rate: $455 10/26/10 and after