Resident Trust Issues
Part of the Business Office Excellence Series
November 18, 2010
2:00 pm – 3:30 pm
Live Webinar
CEUs for Administrators, Nurses, Accountants
Description:
Has dealing with your Resident Trust/Personal Needs Accounts become something you would rather avoid? As facilities become Representative Payee for more residents, the number of Resident Trust accounts they are responsible for normally increases. Proper documentation and tracking are key items that can be stumbling blocks. In this session, we will discuss: Resident Trust/Personal Needs Allowance items that could arise during a State Survey, as well as a Social Security audit; and regulations and resident rights concerning accounts held with the facility (hours for “banking”, availability of funds, what funds can be used for, etc).
Objectives
To understand Resident Trust/Personal Needs Allowance regulations
To maintain documentation that supports activity on Resident Trust accounts
November 18, 2010
2:00 pm – 3:30 pm
Live Webinar
How it will work:
One week prior to the teleconference, you will receive an email with the toll-free number and access code for your contact person at the facility to enter the teleconference, as well as any handout materials and continuing education request forms. The number and access code are only valid for one connection (phone line). Any additional connections will be billed the teleconference registration fee.
Jenna Bennett – Senior Revenue Cycle Advisor
Howard, Wershbale & Co
An OHCA Platinum Champion Partner
Jenna has over 15 years of experience in health care management with regional and local long-term care organizations. Her areas of specialization include: A/R audits, compliance, management, billing and collections; management oversight and coordination of centralized/de-centralized billing efficiencies; hospice and managed care billing; Medicare, Medicaid, managed care, and other third-party billing; reimbursement procedures; new business office manager orientation and training; policy and procedure development; as well as operational process improvements between interdisciplinary teams.
Continuing Education Credits:
The programs is approved for one (1.0) hours of credit for nursing home administrators, accountants and nurses. Individual attendance will be monitored throughout the call. Only those attending the entire call will be awarded continuing education credit. All participants regardless of need for CEUs, will receive a certificate of attendance. Upon receipt of your request for continuing education form, certificates will be mailed to the facility.
How much does it cost?
Facilities will pay one low fee for an unlimited number of participants. However, the number and access code is valid only for one phone line/computer at the location registered with the Association. Any additional telephone #’s/computers calling in will be billed for the registration fee.
Have a conflict the day or time of the call or just want other shifts to be able to hear the program? This program is being recorded and a cd-rom along with the handouts is available for purchase. CEUs are not available for listening to the CD.
It is imperative that an email address is provided as this is where call in code and handout materials will be sent.
Registration Fees:
Members:
Prior to November 3: $75
November 3 and after: $100
All Others:
Prior to November 3: $130
November 3 and after: $175