September 16 - 17, 2010
Conference Center at North Pointe
9243 Columbus Pike
Lewis Center, Ohio
The Top 5 Reasons To Attend
The 2010 Social Work Conference
1. Education – This years conference features the top issues affecting long-term care. Specific information on the impact of the MDS 3.0 will be a focus. In addition, attendees will be able to choose between a variety of other topics to address their most pressing needs.
2. Obtain your three hour required ethics credit
3. Networking – The conference provides a relaxed atmosphere to connect with peers, business partners and industry experts.
4. Location – held at the beautiful Conference Center at North Pointe. Attendees rave each year about the accommodations and food at this location.
5. CEUs – up to 13 CEUs for social workers, nurses and administrators are available during this Conference.
From the Chairman
As Chairman of the OHCA/OCAL/OCDD Social Work Council, it is my pleasure to personally invite you to attend the 2010 Social Work Conference at the beautiful Conference Center at North Pointe in Lewis Center, Ohio (near Columbus).
This year’s Conference promises to provide the very best in activity professional education coupled with a few unique program features that give attendees the opportunity to truly network and share best practices.
We wish to invite all social workers to sign up for this Conference at the Association member rate – a great savings on quality education. We hope to see you in September!
Karyn French
Geneva Village Retirement Community
Chairman, Social Work Council
Conference Location:
The Conference Center at North Pointe
9243 Columbus Pike
Lewis Center, Ohio 43035
www.conferencecenteratnorthpointe.com
A limited number of rooms are available at the hotel for a special rate of $181 plus tax for a single room or $138 per person plus tax if you are sharing a room. The overnight room rate includes dinner on night of arrival and full breakfast the next morning in the Conference Dining Room for each registered guest.
Therefore, for those sharing rooms, each individual must check in. Also, should you need to cancel the reservation; both names must be provided upon cancellation.
Rooms go fast so be sure to make your reservations early.
Mention that you are with the Social Work Conference when making your reservations to receive this rate.
Phone Number for reservations: 614-880-4300.
For a listing of other hotels in the area, please email Kathy Chapman at kchapman@ohca.org
September 16, 2010
8:30 a.m. Conference Check In
9:00 a.m. General Session - Human Touch and Comfort: Context Interpretation of Contact Behaviors - Mary Jean Flossie, LNHA, BA, LPN
Join us…for a program that is an educational imperative for family members and staff who are caregivers for the cognitively impaired. We will explore common behaviors that are often misinterpreted as sexual and inappropriate. Hugging and holding hands between residents who live in a facility together can be the result of delusional beliefs that ‘strangers’ are their own husbands, wives, mothers or brothers. We will discuss how the Capgrass syndrome manifests as a result of cognitive loss and learn how the application of Retro-genesis to those who have Alzheimer’s disease puts an entirely different spin on the context of the activity that is observed. There is a natural connection between people who are ‘alike’ or have something in common which creates an emotional bond. Human touch and comfort are elements that are necessary to a sense of well being and a must to be considered when assessing behavioral symptoms accurately to enhance quality of life.
10:30 a.m. Break
10:45 a.m. Survey/Regulatory Update – Mandy Smith, LNHA, LPTA, RAC-CT
This session will provide an overview of current regulatory and clinical issues affecting, or soon to affect, our practice in long term care. Mandy will share perspectives on the changes we’ve recently experienced and those that are coming down the road in our direction. These will include updates on the CMS Five Star Nursing Home Rating System; Resident and Family Interview update; MDS hot points; DEA/Controlled Substance update; survey issues; and Immediate Jeopardy trends.
12:15 p.m. Lunch (included)
1:00 p.m. Concurrent Sessions: Choose One
1. Ethical Practice in Professional Responsibilities- Judi Fischer, MA, PCC-S
Professionals have a responsibility to be ethical in practice to ensure quality care is provided with a standard of excellence. In this workshop we will consider the definition of ethics from a historical perspective, issues of confidentiality, mandated reporting and abuse identifiers.
2. A Better Way - Developing a Culture that is Person Centered - (part 1) - Susan Marsico, LNHA and Cheryl Laux
It has taken years for long term care to get where we are. We’ve developed great systems and schedules that have enhanced the quality of care, as well as the quality of life, for many, many residents. Why then should we even consider changing an already good thing? Simply put, perhaps there’s a better way. A better way not only for the residents we serve, but for the staff who serve them! Nursing homes who are engaged in Person Centered Care are experiencing wonderful outcomes, such as, greater staff satisfaction, higher family and resident satisfaction, as well as impressive clinical outcomes!
A Better Way will introduce participants to the basic philosophy behind Person Centered Care, explore a model for Culture Change, and discover the proof that indicates there is a better way! If you’re interested in improving the care you offer to residents, and the climate within which you work, A Better Way is a program you won’t want to miss!
2:00 p.m. Break
2:15 p.m. Concurrent Sessions: Choose One
3. Ethical Practice in Record Keeping- Judi Fischer, MA, PCC-S
Professionals have a responsibility to be ethical in their record keeping so documentation for services is properly recorded. In this workshop we will consider the importance of records, items necessary for clinical records and privacy issues related to documentation.
4. A Better Way - The Discussion Continues! - (part 2) - Susan Marsico, LNHA and Cheryl Laux
In A Better Way (part 2) participants learn the broad ‘why and how’ of Person Centered Care. But what does this mean to you, the social worker? In part 2 of A Better Way participants will have the opportunity to ask questions of an expert who was a leader in transforming a traditional nursing home to a retirement community that is person centered. Whether you have experience in an organization that strives to be person centered, or one that is discussing changing their culture, part 2 of A Better Way will provide you with valuable information and insight. The discussion continues!
3:15 p.m. Break
3:30 p.m. Concurrent Sessions: Choose One
5. Ethical Practice in Relationships- Judi Fischer, MA, PCC-S
Professionals have a responsibility to be ethical in practice to ensure that care is provided with a standard of excellence. In this workshop we will discuss the importance of ethical practice in our helping relationships, as foundational for providing quality care. Relationships that have the potential to impair professional judgment will be discussed and case examples given.
6. Cultural Diversity in Healthcare Practice – Julia Ellifritt LISW-S
Some say that America is a melting pot of all the world's major cultures and religions. And while all of these groups are probably represented in the U.S., most still have distinct characteristics, values, practices and approaches to healthcare. In this workshop, participants will learn about the major ethnic groups represented in our culture, as well as how to provide care while meeting particular cultural norms. Participants will focus on their individual response to persons from different cultures, and their role in bridging the barriers that sometimes happen in the healthcare setting. Particular attention will be given to the theory of 'Dual Perspective,' and navigating a multi-cultural workplace with both colleagues and clients.
4:30 p.m. Adjourn
4:45 p.m. Bonus Session – Social Media – How can it Help Keep Your Residents Connected
This interactive session will feature a presentation from a facility in Massachusetts that has received national press coverage regarding the facilities use of Skype -- a computer program allowing people to talk to each other for free over the Internet using video -- to hold meetings between residents, family members and nursing home staff. They will share how incorporating this technology has helped them in meeting the emotional and psychological needs of the residents.
This will be an interactive session, attendees will be encouraged to share experiences of incorporating social media (face book, MySpace, email, etc.) in their facilities.
5:45 p.m. Adjourn
Friday, September 17, 2010
7:30 a.m. Conference Check In
8:00 a.m. MDS 3.0 - Robin Hillier, CPA, STNA, LNHA, RAC-MT
The MDS 3.0 is scheduled for implementation by CMS on October 1, 2010. The MDS 3.0 includes a comprehensive resident interview process that will play a major role in the MDS 3.0. The details about who should conduct resident interviews, specific tips, suggestions, and methods for interviewers and interviewees, and scheduling problems all need to be considered when developing an effective plan to meet these new expectations. In addition to information on the interview process, this session will include an overview of changes from the MDS 2.0 to the MDS 3.0 including specific details on the changes to Section C - Cognitive Patterns, Section D- Mood and Section E - Behavior. Information regarding RUGs IV will also be shared. A must attend for all social workers.
12:15 p.m. Lunch
1:00 p.m. Crucial Conversations that Yield Results– Patty Cisco, MBA
When faced with a difficult conversation with your staff, boss, resident or family member what emotions do you experience? Fear. Defensiveness. Frustration. One's productivity as a social workers is greatly enhanced by the ability to communicate well. Ineffective communication causes an interpersonal gap that is experienced in all walks of life and generations. Participants will leave this session armed with behavior profiling techniques to sharpen their communication skills.
2:00 p.m. Break
2:15 p.m. Teaching Families to Make Visits Valuable – Diana Waugh, RN
Residents with cognitive loss effects upwards of 80% of residents. Interactions between families and these residents can be a treasure or a wild and wooly experience. Those interactions effect everyone, including the interdisciplinary team who are left to deal with the residentÕs reactions after the family leaves. This session offers a bounty of wins when the facility leads the families out of the wilderness of unsuccessful visits by teaching them how to converse with their loved one in an enjoyable manner. Successful visits reduce resident agitation, increases satisfaction, reduce complaints and allow all involved to feel good about family visits.
3:30 p.m. Adjourn
CISCO & CO., founded by Patty Cisco, MBA who is a nationally recognized seasoned and creative business coach and consultant, helps organizations reach their revenue goals by connecting with their customers through creative marketing, sales, customer service and leadership strategies. Patty’s seasoned 24+ years of unique, “hands on” experience in senior healthcare, blended with her, coaching certification, DiSC Behavior certification and personal care giving experience as well as her natural enthusiasm and intuition help her to understand the challenges her clients face. Whether speaking or coaching, Patty does not just tell people what to do to create success in their organizations; she is an energetic catalyst and motivator who knows how to bring out the best in others to achieve measurable results. A native of Ohio, Patty resides with her husband Mark, and their very spoiled Maltese, Dolly Madison. She has one married daughter, and a daughter that is soon to be an OSU graduate. She cares for her mother, and is very active in her community church, the Emmaus community and mission work, such as Haiti and Lower Lights Ministry.
Pat Crossman, RN, sub-acute nurse manager at Williamstown Commons, Williamstown, MA.
Julia Ellifritt, LISW has extensive experience in the fields of hospice and bereavement care. She is licensed by the State of Ohio as an Independent Social Worker. Her experiences include caring for the terminally ill and their families, bereavement care services, community education, traumatic death interventions, research, supervision of graduate students, coordination of volunteer programs and development of psychosocial components for hospice programs. Julia is a skilled practitioner in counseling and program development, with a Bachelor's (Cleveland State University) and Master's Degree (Case Western Reserve University) in Social Work. She has published in The American Journal of Hospice and Palliative Care and The Exceptional Parent. Julia is a founding board member of the Northeast Ohio Bereavement Council and was active on their board for more than ten years. Julia is currently employed at Cornerstone of Hope Bereavement Center as their Clinical Director. She has traveled multiple times to Africa and Asia, lecturing in hospitals, hospices, nursing homes, and orphanages. She is on the board of Worldview International, a compassion organization serving the poor and powerless around the world. Julia is also the manager of Hope Kids, a child sponsorship program serving more than 800 children in Madagascar and Malawi. Julia lives in Parma with her two adopted children; a daughter from China, and a son from Madagascar.
Judi Fischer, MA, PCC-S is the President of Lakeshore Educational & Counseling Services. She is a counselor, educator, consultant and adjunct college instructor. She has a BS in Education and a MA in Clinical Pastoral Counseling. She is licensed by the State of Ohio as a Professional Clinical Counselor with supervisory designation. Her experience in education includes classroom teaching and educational presentations on a wide range of topics for professionals, community organizations, businesses, schools and churches. In her private practice she works with children, adolescents, adults, couples and families experiencing loss, life transitions, depression, anxiety, relational conflicts, self-esteem difficulties, stress related problems and spiritual concerns. She is a member of the American Counseling Association, the Ohio Counseling Association, the American Association for Christian Counselors, active in her local church and the Make-A-Wish Foundation. Judi schedules counseling appointments in Vermilion, Ohio and delivers trainings to community, professional and corporate audiences.
Mary Jean Flossie, LNHA, BA, LPN is a Vice President of Altercare of Ohio, in charge of Alzheimer’s programming and President of Cognitive Concepts Consulting Services. A nurse and graduate of Hiram College and Ohio State University, she has written curriculum and provided training for medical professionals at every level, from Residents and Interns to Nursing Assistants. Her expertise in Alzheimer’s disease and related disorders has evolved through 35 years of research, study and direct care delivery. As a public speaker, she has provided education to professionals and paraprofessionals at national, state and local levels. Most recently she presented, “Intellect in Default…” at the 2007 International Alzheimer’s Association Convention in Washington D.C. She served the citizens of Ohio as Vice president of the Ohio Board of Nursing from 2002 to 2005 and has supported Chapters of the Alzheimer’s Association throughout Ohio with membership and public education since 1978. As a nurse, administrator, instructor and public speaker she brings many facets and many years of insight and reality, from first hand experience, to the front of the class.
Karyn French was the Director of Social Services at Andover Village Retirement Center from1986 – 2008. Currently she is the director of social services at Geneva Village Retirement Center. While at Andover Village, she was instrumental in the development of the entire bariatric program, particularly the support component, called “Health is Priceless” (HIP). This program, involves nutritional education, individual and group counseling, support groups, motivational speakers, image consultants and an entire integrative approach to wellness and good health. Karyn is the Chair of the Social Work Council for OHCA/OCAL/OCDD.
Robin L. Hillier, CPA, STNA, LNHA RAC-MT, is a certified public accountant, state tested nurse aide and licensed nursing home administrator who is also resident assessment coordinator certified and a master trainer through the American Association of Nursing Assessment Coordinators. She is President of RLH Consulting, which provides reimbursement, accounting and operational consulting to long term care providers. She is President of EFOHCA and Immediate Past President of OHCA and is a member of the AHCA Future Leader class of 2007. She currently co-chairs the OHCA MDS Task Force, chairs the Convention Task Force and serves on many other committees. RLH Consulting is an OHCA Platinum Champion Partner. Robin was invited by CMS to attend the National CMS Train-the-Trainer training on the MDS 3.0 process. Robin served as one of two faculty members of the OHCA Comprehensive MDS 3.0 Training conducted in 10 locations throughout the state.
Cheryl Laux graduated from Bowling Green State University with a bachelor’s degree in Child and Family Education. She worked in the field of Children and Adult protective services for 8 years and then began her career in Long Term Care. She has been the Social Worker at Briarwood Manor, now Briarwood Village for 16 years. She had the privilege of serving on Briarwood’s leadership team that guided their organization through the move from the Manor to the Village. Besides planning for the logistics of a physical move, the team developed and implemented extensive person centered care training, to set the stage for a move from a medical model nursing home, to a community that recognizes and values the person centered care model.
Susan Marsico, LNHA, Director of Training, HCF Management, Inc. has over twenty five years of experience in long term healthcare. She has been a licensed nursing home Administrator for 22 years and has extensive experience in the areas of Person Centered Care, leadership, employee development, customer service, public relations, and quality of life issues. She has had consulting relationships, and provided training programs for colleges, industry and healthcare organizations. Susan is the Director of Training for HCF Management, Inc. She is also an Eden Alternative Associate, and holds a B.S. in Gerontology from Bowling Green State University. Susan is the co-author of LTC: Leadership Training and Conditioning which develops Person Centered Leaders, and is co-owner of the consulting group, Leeson Brown, Ltd.
Janice Paquette, ACC/MC/EDU/CDP, Activity Director, Williamstown Commons in Willaimstown, MA.
Mandy Smith, LNHA, LPTA, RAC-CT, is a Licensed Nursing Home Administrator, a Licensed Physical Therapist Assistant and is also Resident Assessment Coordinator certified through the American Association of Nursing Assessment Coordinators. She is the Regulatory Director at Ohio Health Care Association (OHCA). Mandy has been in long term care for over ten years. Mandy will be attending the CMS Train-the-Trainer training on the MDS 3.0 process
Diana Waugh brings both formal education and years of practical nursing experience to her audience. She has served on faculties in all types of nursing programs; managed a regional rehabilitation program; worked as a long term care consultant for over 20 years; speaking and consulting natiionally on falls mitigation. In each endeavor, teamwork has been the key to her success. Her belief in the value of the interdisciplinary team influences her approach to every topic she addresses. She emphasizes the power of the interdisciplinary team to 'make everything human' making the difference for both the residents and the team.
Continuing Education Credit:
This program offers up to 13 hours of continuing education credit for the following (September 16 = 6 hours plus 1 hour bonus session and September 17 =6 hours):
Ohio Licensed Administrators: The Ohio Health Care Association is an approved provider of continuing education credit by the Ohio Board of Examiners of Nursing Home Administrators. Administrations can earn 13 hours of continuing education credit.
Ohio Nurses: *Nurses please note any continuing education that has been approved by BENHA (or any other accredited body) can be accepted by the Ohio Board of Nursing in the State of Ohio. Nurses may use this continuing education to meet their licensure requirements. Please refer to OBN continuing education rules 4723-14-01 thru 4723-14-19.
Ohio Social Work: The Ohio Health Care Association is an approved provider of continuing education credit by the Ohio Counselor, Social Worker and Marriage and Family Therapist Board. 13 hours of credit are available for social workers. (Approval #RSX010801). Please note sessions #2, 4, and 6 qualify for ethics training.
The 2010 Social Work Conference is offered to all activity professionals at the low Association member rate. Take advantage of this great offer! Enjoy top notch educational programming!
Save 10% by registering on line and if you register 4 or more people from the same organization on line you will save an additional 15%
What Is Included in My Registration Fee?
Full Conference:
Up to 13 hours of Continuing Education Credit
Continental Breakfast Each Day
Lunch Buffet Each Day
Continuous refreshment service each day
Handouts of all education sessions
One Day:
CEUs for day attended
Continental Breakfast
Lunch Buffet
Continuous refreshment service
Handouts of all education sessions
REGISTRATION FEES:
Full Conference:
$295 prior to September 2, 2010
$365 September 2, 2010 and after
One Day Only:
$175 prior to September 2, 2010
$220 September 2, 2010 and after
*Question: Can I register for the full conference rate and attend one day and send a co-worker the other?
Answer: No, full conference registration fees are available for one person to attend both days. You will each need to register at the one-day only rate.